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Shipping policy

  1. Shipping Policy

    Thank you for choosing to purchase art from Harmony Pyper Studio. We aim to ensure that your artwork arrives safely and promptly, ready to adorn your space and bring joy to your life. Please review our shipping policy below:

    Processing Time:

    • Once your order is placed, please allow 1-3 business days for processing. This includes packaging and preparing your artwork for shipment.

    Shipping Methods:

    • We offer standard shipping via reputable carriers such as UPS, FedEx, or USPS.
    • Expedited shipping options may be available upon request, with additional fees applied accordingly.

    Shipping Rates:

    • Shipping rates are calculated based on the size, weight, and destination of your artwork. You can view the shipping costs during the checkout process before finalizing your purchase.

    Shipping Destinations:

    • We currently offer shipping within the United States and select international destinations.
    • For international orders, please note that customs duties, taxes, or import fees may apply and are the responsibility of the buyer. We recommend checking with your local customs office for more information on potential charges.

    Packaging:

    • Your artwork will be carefully packaged to ensure its safety during transit. We use high-quality materials such as sturdy boxes, bubble wrap, and protective packaging to prevent any damage.

    Delivery Time:

    • Estimated delivery times vary depending on your location and the shipping method selected. Once your order has been shipped, you will receive a tracking number to monitor the progress of your shipment.

    Damaged or Lost Shipments:

    • While we take every precaution to ensure the safe delivery of your artwork, unforeseen circumstances may arise during transit. If your artwork arrives damaged or if your shipment is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

    Order Tracking:

    • You will receive a confirmation email with tracking information once your order has been shipped. You can use this tracking number to monitor the status of your shipment and estimate its arrival date.

    Returns and Exchanges:

    • We want you to be completely satisfied with your purchase. If for any reason you are not happy with your artwork, please contact us within 7 days of receiving your order to discuss returns or exchanges.

    Contact Us:

    • If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact us. You can reach us via email at harmony@harmonypyperstudio.com or through our contact form on the website.

     

  2. Thank you for choosing Harmony Pyper Studio. We appreciate your support and look forward to delivering beautiful art to your doorstep!